Memorable marketing, visible mistakes, and a faster horse

Today’s master bucks more trends than probably anyone I’ve interviewed. She ignores the competition. She refuses to put ✨AI sparkles✨ on everything. She runs on intuition as much as data. Yet her small, scrappy marketing team regularly punches above its weight — and wins. When Todoist first launched, it was the original personal task manager….

7 best CRMs for retail businesses in 2025

Retail businesses face unique challenges in today’s competitive marketplace. Managing customer relationships across multiple channels, tracking inventory alongside sales data, and coordinating between online and in-store experiences requires specialized tools. A Customer Relationship Management (CRM) system designed for retail can streamline these complex workflows, improve customer satisfaction, and drive revenue growth. Modern retail CRMs solve…

Looking for the best AI tools for Excel? Here are my 5 favorite options

As a marketer, my Mondays typically start with diving into the previous week’s performance reports. Excel sheets with campaign data, social post-mortems, budget allocations, ad spend analytics, and more. Sometimes, there’s enough data to make my head spin. As you can tell, data analysis is not something I like doing. But it’s the only way…

The Superman metaphors

Sooner or later, we are all superheroes. Superman wears a costume. As we all do. He isn’t great at time management, always focused on the urgency at hand instead of investing in long-term planning. He rarely works to change the foundational system he’s part of. Supervillians exist in opposition to him and his work. Without…

The four arcs

They can carry us away, amplify our work or slowly change everything around us. These arcs can easily become invisible forces, pushing us to make choices and to ignore their origins or consequences. Capitalism is the most common one, along with its shadow, industrialism. We show up on behalf of the invisible hand, engaging with…

The poetry machine

[written by claude.] Here’s the thing about ChatGPT that nobody wants to admit: It’s not intelligent. It’s something far more interesting. Back in the 1950s, a Russian linguist named Roman Jakobson walked into a Harvard classroom and found economic equations on the blackboard. Instead of erasing them, he said, “I’ll teach with this.” Why? Because…